Customer Service Center

Welcome to the International Delivery Solutions (IDS) Customer Service Center. We’re here to help you find the most cost-effective and efficient option for your unique mail and delivery service needs. Please let us know how we can assist you. Call us toll free at 877-IDS-TRAC (877-437-8722).

If you have questions or comments, someone in Customer Service can assist you.

Need a pick up? Ask for the Customer Service department. 

IDS Payment Options and Specialized Billing Services

International Delivery Solutions offers accurate and efficient billing services for today’s businesses, from electronic invoicing to daily and prorated invoices. Payments options include check, credit card, debit account, wire transfer, ACH credit and ACH debit. We would be happy to discuss these alternatives with you in more detail to help you decide what will work best for your business. Contact us for more information.

Complementary Services

International Delivery Solutions offers an array of complementary services for the convenience of our clients. These include:

Electronic Airway Bill System
You can access our electronic airway bill system to be able to submit airway bills online and upload data files. When you sign up to receive a login account, we will contact you to help you get started. It’s easy to have the access you need 24/7 with a personal login account. Click here to request your personal login account now.

Airway Bill Request
Need extra preprinted airway bill documents? Just let us know! Click here to request preprinted airway bills.

Contact us anytime to discuss your mailing and delivery needs. We are happy to provide a quote for your consideration.


International Delivery Solutions
7340 S Howell Ave
Oak Creek, WI 53154-7486
Ph: 877-IDS-TRAC